Distributor rejections

Distributor	Surface	When	Status
Roku DPF	COMEDY-24x7	14:42	Open
Roku DPF	ACTION-24x7	09:01	Open
Samsung TV+	CRIME-EU	09:00	Open
Samsung TV+	COMEDY-EU	2d ago	Resolved

Roku DPF · COMEDY-24x7

Ack received 2026-06-13 14:42 UTC

Distributor message

Code: ROKU.DPF.MISSING_HERO_16x9

Your feed declares hero artwork for 4 titles but the URLs return 404 or the dimensions are not 16:9 ≥ 1280×720. Please correct and re-deliver.

Affected:
  - Night Shift (#812)
  - Lagos Nights (#828)
  - The Slow Burn (#841)
  - Frozen Lake (#862)

Fix path

Open these 4 titles in the library
Re-fetch hero artwork from the provider chain
Upload custom artwork per title

Fix all 4 in library →